Hotel Trader Help Center
Table of Contents
Table of Contents
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Glossary
CRS Connected Suppliers
Getting Started
Navigating the Supplier Portal
Action Center
Property Profile
Analytics Hub
Promos
Navigate Your Promos: A Guide to the Supplier Portal's Promo Page
Create a Promo
Activate or Deactivate an Existing Promo
Edit an Existing Promo
Smart Promos
View ARI
Manage Reservations
Manage Users
Create, Edit, Deactivate Users
Team Structure
Roles & permissions
FAQs - Supplier Portal
Why don’t I see any data on my dashboard?
How often is the data refreshed?
What periods can I review?
How are the last year KPI’s calculated?
Why do I not see all LOS ranges when hovering over a data point in the chart?
Static Suppliers
Getting Started
Navigating the Supplier Portal - Static
Action Center - Static
Property Profile - Static
Manage ARI
Bulk upload ARI
The quick view calendar
Tabular view for ARI management
Open or close a room for a specific date
Change allotment, rate, or availability for a specific date
Edit ARI in Bulk
Apply Stop-sell
Manage Reservations
View Reservations
Upload the Hotel Confirmation or Cancellation ID
Promos
Static Promo Intro
Create Promos
Edit Promos
Activate & Deactivate Promos
Smart Promos
Analytics Hub
Performance
Alignment Score
Travel Buyer Status
ARI Audit
Switch properties
Manage Users
Create, Edit, Deactivate Users
Team Structure
Roles & permissions
Demand Partners
Pull Integration
Overview
Quick Start
Schema and Docs
Sandbox Endpoints & Credentials
Queries
Best Practices and Guidelines
Pull API Error Codes
Technical Expectations
Troubleshooting
Concepts
Mealplans
Booking and Confirmation Codes
Cancellation Policies
Mandatory vs Optional Attributes
Aggregate Tax
Consolidated Comments
Merchandising API
Best Practice
Merchandising API Overview
GetPropertyData
GetPropertyRoomData
MealPlans
RegionDetails
Webhook
FAQ
Specs & Samples
Search
Quote
Book
Modify
Cancel
Get Reservation
Get Reservations
Pull API FAQs
Release Notes
Push Integration
Content Management APIs
Content API Error Codes
Opt-in Content
Metadata Push API
Metadata Push Workflow
Hotel API
Roomtype API
Rateplan API
Cancellation Policy API
Tax API
Product API
UpdateType
Standard Responses
Metadata Audit
Metadata Audit Workflow
Hotel Metadata Audit API
Roomtype Audit API
Rateplan Audit API
Cancellation Policy Audit API
Products Audit API
Tax Audit API
Standard Objects
CancellationPolicies
ARI Management APIs
OTA_HotelAvailNotifRQ
OTA_HotelAvailNotifRS
OTA_HotelRatePlanNotifRQ
OTA_HotelRatePlanNotifRS
Reservations Management API
Integration & Infrastructure Set-up
Authentication
Integration Paths
Technical Best Practices
Nat & Client IP Addresses
SOAP Message Structure
Business Concepts
Calculating the Total Price for Booking
Availability Message Restrictions
Tax Setup
Multi Room Reservations
Arrival vs Stay Through Restrictions
Seasonal Policies
Push API Error Codes
FAQs
ARI & Reservation Management APIs
Content API FAQs
Client Launchpad
Self‑Certification User Guide
Global Currency
Buyer Portal
Getting Started
Price Check
Reservation Report
Mapping
Client Profile
Manage Users
Billing & Payments
Wallets
Wallet Payment 101
Getting Started with Wallets
Wallets Dashboard
FAQs
What's New
September 2, 2026
New
May 7, 2026
February 10, 2026
February 17, 2026
January 29, 2026
Home
Buyer Portal
Billing & Payments
How do I access my invoices?
How do I access my invoices?
Reach your invoices from the Buyer Portal.
Open
Invoices
from the left navigation.
The invoicing app opens in a
new tab
.
If prompted, login with the same credentials as the Buyer Portal.
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