The Supplier Portal is your central hub for managing your Hotel Trader presence, from reviewing performance and updating rates, to managing promotions and your team. This article walks you through the main sections and how to find what you need.
The left navigation
The left sidebar is your main way to move between sections. Each icon links to a different area of the portal. You can expand or collapse the nav bar as per your preference.
| Section | What you can do |
|---|---|
| Home | View your performance snapshot, Action Center recommendations, and active promotions |
| Promotions | Create, edit, and manage your promotions |
| ARI | View and update your availability, rates, and inventory |
| Reservations | View and manage guest reservations |
| Price Check | Search live rates for your property across stay dates and booking windows |
| Analytics Hub | Access detailed performance dashboards — Summary, Alignment Score, Travel Buyer Status, and ARI Audit |
| Property Profile | View your property's configuration as Hotel Trader has it on file |
| Contact Us | Get in touch with the Hotel Trader team |
| Help | Open the Hotel Trader Help Centre |
Analytics Hub and Property Profile expand into sub-sections when clicked — select the section you need from the menu that appears.
Your homepage
Your homepage gives you a at-a-glance view of your property's performance and surfaces the actions most relevant to your business.
Performance Insights
Shows key metrics for your property based on guest arrival dates. Use the Arrival Date Range selector to change the period. Click Analytics Hub > to go to the full dashboards.
Metrics shown: Revenue, Room Nights, ADR, Lead Days, Length of Stay, and Buyers Booked — each with a year-on-year comparison and trend sparkline. Below the KPI tiles you'll see your Alignment Score, Top 5 Travel Buyers, and a Booking Pace table by month.
Action Center
Surfaces up to three personalised recommendations to help you improve your performance — including corridor opportunities, availability gaps, and promo suggestions. Read Action Center for a full breakdown.
Promotions
Shows your currently active promotions at a glance. Click Manage Promotions > to go to the full Promotions page.
Switching properties
If your account is linked to more than one property, you can switch between them using the property selector in the top right corner of the portal.
- Click the property name at the top right — it shows the name of the property you're currently viewing
- Select a different property from the dropdown
- The portal refreshes to show data for the selected property
Note: Your role and permissions may differ across properties. If you can't see a section for a particular property, contact your Super Admin or the Hotel Trader team.
Read Roles and Permissions for more detail on what each role can access.