Your Property Profile is a read-only view of how Hotel Trader has your property configured on file — covering your core property details, room types, rate plans, cancellation policies, and taxes and fees.
Note: The Property Profile is read-only. To update any information, contact the Hotel Trader team via the Contact Us link on any tab, or at the Contact-us page.
In this article:
- Accessing your Property Profile
- Information
- Room Types
- Rate Plans
- Policies
- Taxes & Fees
Accessing your Property Profile
Click the Property Profile icon in the left navigation. A menu appears — select the tab you want to go to directly.
Information
Shows your property's core details as loaded in Hotel Trader.
| Field | Description |
|---|---|
| Property Code | Your unique Hotel Trader property identifier |
| Chain | Chain affiliation, or "Independent" if none |
| Brand | Brand affiliation, or "Independent" if none |
| Property Name | Your property name as it appears in the system |
| Management Company | Your management company, if applicable |
| CRS | Your connected Central Reservation System |
| Star Rating | Your official star rating |
| Short Description | A brief property description used in content feeds |
| Long Description | Your full property description distributed to demand partners |
| Address | Full address, latitude, longitude, time zone, and phone number |
| Check-in Policy | The policy text distributed to demand partners |
| Check-in / Check-out Time | Your standard check-in and check-out times |
| Min Adult Age at Check-in | The minimum age for the lead guest |
Room Types
Shows all room types loaded for your property, with their current status and occupancy configuration.
| Column | Description |
|---|---|
| Room | Room code and room type name |
| Status | Active or Inactive |
| Min / Max Adults | Minimum and maximum number of adults the room accommodates |
| Min / Max Children | Minimum and maximum number of children |
| Max Total | Maximum total occupancy |
Only Active room types are distributed to demand partners.
Rate Plans
Shows all rate plans associated with your property — including status, any exclusive client restrictions, meal plan, and cancellation policy.
| Column | Description |
|---|---|
| Rate Plan | Rate plan code and name (e.g. "HTRET — Hotel Trader") |
| Status | Active or Inactive. Only Active rate plans are distributed to demand partners |
| Exclusive Clients | Demand clients this rate plan is restricted to, if any. A "+" indicator means there are additional clients |
| Mealplan | Meal plan included with this rate plan, if applicable |
| Mealplan Description | Additional detail about what's included |
| Cancellation Policy | The cancellation policy applied to this rate plan (e.g. "3day 1night", "Non-Refundable") |
Use the pagination controls at the bottom of the table to navigate between pages.
Note: If a rate plan shows entries in the Exclusive Clients column, it is only distributed to those specific demand partners. This is commonly used for closed user group (CUG) rates.
Policies
Shows your cancellation policies and any seasonal policy overrides.
Cancellation Policies
| Column | Description |
|---|---|
| Name | Policy name (e.g. "3day 1night", "Non-Refundable") |
| Status | Active or Inactive |
| Code | Internal policy code |
| Cancellation Window | How far in advance the guest must cancel (e.g. "72 HOUR before Check-in time") |
| Amount | The charge applied if the guest cancels within the window |
| Active Rate Plans | Rate plan codes this policy applies to |
Seasonal Policies
Date-specific policy overrides applied on top of your standard cancellation policies for particular periods. Contact the Hotel Trader team to add or update seasonal policies.
Taxes & Fees
Shows all taxes and fees applied to bookings at your property and distributed to demand partners.
| Column | Description |
|---|---|
| Name | Tax or fee name (e.g. "New York City Sales Tax") |
| Status | Active or Inactive |
| Type | Tax or Fee |
| Pay at Property | Whether the guest pays this directly at the property (Yes / No) |
| Charge Basis | What the charge applies to (e.g. Room) |
| Charge Frequency | How often the charge applies (e.g. Day) |
| Amount | Flat fee amount or percentage of total charge |
Note: Taxes and fees shown here affect the total price displayed to guests on demand partner platforms. Contact the Hotel Trader team to request any updates.